Customer Service Advisor- Solihull

£17582 - £17921

Job Description

Job Title:Customer Service Advisor
Hours: 38.75per week working over 3 rotating shifts:
Early: 07.30 to16:30
Days:10.30 to 19:00
Lates: 11.30 to 20:00
Saturdays: as part of your rota with a day off exchanged in the week

Our client is an award winning provider of outsource services and due to expansion is looking to recruit experienced customer service advisors to join their growing team.

Day to day duties will include the following:
• Speaking with customers in financial services regarding credit accounts from various retailers
• Responding to balance and payment requests
• Dealing with store queries from retailers regarding complex refunds and investigations

As a person you will need the following qualities and experience:
• Previous customer service experience either face to face or over the telephone
• Excellent interpersonal skills and able to work within a fast paced environment
• Loves learning and happy to receive feedback daily regarding performance
• Enjoys the challenge of working to targets
• Career progression available for the right candidates

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.